Pamela Bezona, an accredited HR professional and performance management specialist, realized the need for a tool to help managers deal with behavior problems. She experienced that supervisors and managers are often promoted into positions of leadership based on their technical competencies not human performance improvement skills. Most managers aren't adequately equipped to effectively deal with employees who demonstrate inappropriate behaviors. She realized the need to take the dread out of performance coaching by creating a "what to say and how to say it" performance improvement conversation.

The focus of Performance eSource is to help companies create a Return On their Investment of human capital. We teach managers how to H.I.R.E. for Attitude and effectively manage inappropriate behavior by using our quick2coach software.
Our affordable pricing model allows any manager with budgeting authority to purchase our products and/or services. Quick2coach is a web-based tool so no additional IT or HR resources are required.
Pamela pulled together a team of "been there – done that" managers to help build quick2coach and S.M.A.R.T. Choices. These tools have been created to meet the needs of managers in their day-to-day operations.

Pamela Bezona, M.Ed., CPC President and Founder, spent 10 years teaching secondary education in the public sector and 24 years in private enterprise. She finished her 24 years with Costco as the employee development manager. She has received national recognition in the HR industry as a leader in the areas of performance management, interviewing and performance coaching. She has been asked to speak at the Society of Human Resource Management (SHRM) International Conference for the past four years.

Shelly Siegfried, the Vice President of Operations Wave Division Holdings, brings extensive customer service and contact center management expertise. She has established a solid reputation as a manager that can develop successful teams. She has worked in a variety of industries ranging from start up to well established enterprises. Shelly spent nine years teaching and coaching in secondary education. She ended her tenure as the Idaho State Volleyball champion and coach of the year. Shelly contributed to the development of several well-known companies in the Pacific Northwest. AEI Music, Catapult-IBM, Nordstrom.com, drugstore.com, HouseValues and CYRK.

Sharon Wagner, currently the Director of Server Technologies, brought 17 years of Intranet and Infrastructure management experience. Sharon was instrumental in developing the infrastructure and software development lifecycle for Costco.com. She is currently responsible for developing support processes for an enterprise-wide infrastructure. She brings a very strong management background and holds a black belt in Six Sigma. Todd Boddiford brought his 19 years of software architecture, design and implementation experience. He owned and operated his own consulting business and has worked in a variety of industries with varying software development platforms.

Board of Directors

Mary Allison M.A is currently a consultant with Nofsinger Strayer Consulting specializing in services geared to venture and private equity partnerships. She brings over 20 years of successful senior executive business and organizational development experience. Her strengths and expertise lie in the areas of financial accomplishment and strategic development. She has worked for major retailers, start up companies in the public, private and non-profit sectors. Mary received her Master's Degree from Seattle University in Organization Design & System Renewal (OD). She is skilled in focusing on creation and implementation of strategic alignment between organizational goals and actions with an outcome that is mission specific, financially productive and personnel supportive.

Brent Herrmann is currently the President/CEO for the Epilepsy Foundation Northwest (EFNW). He was selected specifically to help rebuild the organization. For over 20 years he has brought leadership and guidance to non-profit organizations through fund development and brand marketing strategies. Prior to EFNW, Brent held positions as COO for Special Olympics Washington, Executive Consultant for The People Firm and the Executive Director for the Children's Miracle Network in New York. His strengths lie in finance, marketing and managing people.

Sam Kanner is currently the Director of Global Learning and Organizational Development for Avande Inc. He brings over 20 years of experience in Leadership Development, Training Design and Executive Coaching. He has been responsible for leading a global learning and organizational development team supporting 2000 employees in 20 offices around the world. His strengths lie in training design and executive coaching for senior leadership team. He was instrumental in implementing a strategy for personal development of high potential leaders. He brings real life experiences from a variety of world class organizations such as Nordstrom, Getty Images, Nordstrom.com and Pizza Hut.

Sharon Wagner is currently the Director of Server Technologies for Costco Wholesale. She brings extensive "real life" management expertise from the retail sector. Sharon was instrumental in developing the infrastructure and software development lifecycle for Costco.com. She is currently responsible for developing support processes for an enterprise-wide infrastructure. She brings a wonderful skill set of technology, business acumen and people development. Sharon holds a black belt in Six Sigma

Software Development:
The quick2coach software application was developed for Performance eSource by Pacific Northwest Software (www.pnwsoft.com).

Legal Services:
Performance eSource has partnered with the law firm of Cloutier & Engle PLLC. C+E has been instrumental in supporting Performance eSource through the navigation of our business start up. They provided wonderful guidance and a high level of expertise in the filing of our patents. www.cloutierenglelaw.com

For more information email info@quick2coach.com.